These Terms of Service (the “Terms” or “Agreement”) constitute a legally binding agreement between SEABISCUIT SOFTWARE LLC, a legal entity duly incorporated and existing under the laws of Ukraine, registration number 38277419, with its registered address at 27B Nauky Avenue, Kharkiv, Ukraine, 61072, operating the Lead Navigator platform under the SSA Group brand (“SSA Group”, “Provider”, “we”, “us” or “our”), and the legal entity or individual entrepreneur accessing, purchasing or using the Lead Navigator platform (“Customer”).
By creating an account, placing an order, paying for a Subscription, or otherwise accessing or using the Service, the Customer confirms that it has read, understood and agreed to be bound by this Agreement.
If an individual accepts this Agreement on behalf of a legal entity, that individual represents and warrants that they have the authority to bind that legal entity to this Agreement.
The Service is intended exclusively for business and professional use and is not offered for personal, family or household purposes.
1. Definitions
1.1 Service
“Service” means the Lead Navigator cloud-based B2B software platform made available on a subscription basis. Depending on the Subscription Plan selected by the Customer, the Service may provide functionality for:
(a) searching for and identifying target companies based on selected business criteria;
(b) AI-assisted analysis and qualification of target companies;
(c) identifying relevant decision-makers and business contacts;
(d) discovering and technically verifying professional business email addresses;
(e) generating draft content for personalized outbound B2B campaigns, including email and LinkedIn InMail content;
(f) maintaining and organizing target account and lead lists;
(g) exporting accounts, leads and campaign content to files, CRM systems or other supported third-party tools; and
(h) accessing other software functionality, datasets, APIs, integrations and analytical tools expressly included in the applicable Subscription Plan.
The Service assists the Customer in preparing and organizing business development activities. Unless expressly agreed otherwise in writing, the Service does not send communications on behalf of the Customer and does not guarantee any response, conversion, sale, commercial opportunity or other business result.
1.2 Outputs
“Outputs” means any data, records, results, contact information, classifications, draft campaign content or other information generated or returned by the Service.
1.3 Provider Data
“Provider Data” means any datasets, databases, content or information made available by SSA Group through the Service.
1.4 User Data
“User Data” means any data uploaded, imported or otherwise provided by the Customer.
1.5 Derived Data
“Derived Data” means data created by the Customer through transformation, enrichment, aggregation or processing of Outputs, provided that such data does not reproduce, enable reconstruction of, or serve as a functional substitute for the Service, Provider Data or Outputs as such.
1.6 Subscription
“Subscription” means the paid, time-limited right granted to the Customer to access and use the Service in accordance with this Agreement.
1.7 Subscription Plan
“Subscription Plan” means the particular paid plan selected by the Customer, including its term, price, functionality, user limits, data limits, export limits and other usage restrictions displayed before purchase.
1.8 Verified
“Verification” or “Verified” means that certain data has been subjected to automated technical, matching, validation or deliverability checks available within the Service at the relevant time. These terms do not mean that the relevant information has been independently confirmed directly with the individual or entity concerned and do not constitute a guarantee that the information is complete, current, accurate, deliverable or suitable for any particular purpose.
2. Nature of the Service
2.1 The Service is a business intelligence, B2B lead discovery and campaign preparation platform designed to assist Customers in identifying, analyzing and organizing business-related information.
2.2 The Service may include data aggregation, enrichment, matching, automated inference and AI-assisted generation technologies applied to publicly available and/or licensed data sources.
2.3 SSA Group does not provide regulated credit reporting, employment screening or other services subject to specific regulatory licensing regimes applicable to such activities.
2.4 The Service is not intended to provide legal, compliance or marketing advisory services. Outputs must not be interpreted as legal or regulatory guidance.
2.5 SSA Group may update, modify, replace or discontinue individual features, integrations, data sources, AI models or technical components as part of ongoing development. SSA Group will not materially reduce the core functionality included in a paid Subscription Plan during the applicable Subscription term, except where reasonably necessary to address legal, regulatory, security, third-party dependency or technical requirements.
3. Subscription Plans, Orders and Fees
3.1 Access to the Service is provided under paid Subscription Plans. The available plans, prices, billing periods, included functionality, usage limits and other material conditions are displayed on the pricing or checkout page before the Customer places an order. Each plan shall include its name, brief description, term, functionality and limits, total price, payment currency and applicable tax information.
3.2 To purchase a Subscription, the Customer must select a plan, provide the information required to process the order and payment, review the total price and applicable conditions, and confirm the order through checkout. The Customer is responsible for accurate and complete account, contact and billing information.
3.3 The Customer shall pay the fee displayed for the selected Subscription Plan. The applicable fee, currency, billing period, taxes and any other payable amount shall be presented before payment is confirmed. SSA Group shall not charge an undisclosed amount.
3.4 Payments may be processed through LiqPay or another payment service provider identified at checkout. Payment processing is subject to the relevant provider’s terms, security procedures and technical requirements. SSA Group does not receive or store full payment card details. A payment is completed when SSA Group receives confirmation of successful payment.
3.5 Following successful payment, the Customer will receive electronic confirmation by email or through the Service and, where required by law, the applicable settlement or fiscal document.
3.6 Seabiscuit Software LLC is not registered as a value added tax (VAT) payer in Ukraine. Accordingly, VAT is not charged on or included in the displayed Subscription fees. The applicable price, currency and total amount payable by the Customer will be displayed before payment is confirmed.
3.7 If a payment is rejected, reversed or cannot be completed, the Subscription will not be activated or may be suspended until payment is successfully completed. SSA Group is not responsible for rejection by the Customer’s bank, card issuer or payment provider.
3.8 SSA Group may suspend access while amounts due remain unpaid and restore access after successful payment.
3.9 SSA Group may introduce, modify or discontinue plans and change prices, functionality or limits. Unless required for legal, security or technical reasons, changes shall not materially reduce functionality already purchased during the current paid term. New prices apply only to new purchases or renewals after disclosure.
4. Service Activation and Electronic Delivery
4.1 Electronic Delivery and Place of Supply
The Service is supplied digitally and remotely through the Internet. No physical delivery of goods is provided. Access is provided through the Customer’s online account using authentication details or access instructions supplied to the Customer.
The place of supply of the Service shall be determined in accordance with applicable legislation governing value added tax and other indirect taxes. Where such legislation determines the place of supply by reference to the Customer’s place of establishment, registration or principal place of business, that location shall be the place of supply of the Service.
Where the Customer is established, registered or has its principal place of business outside Ukraine, and applicable legislation determines the place of supply by reference to the Customer’s location, the place of supply shall be deemed to be outside the territory of Ukraine.
The Customer shall provide accurate and complete information regarding its country of establishment, registration and principal place of business for the purpose of determining the applicable tax treatment of the Service.
4.2 Activation of Access
Subject to successful payment and completion of required registration or verification, the Subscription will be activated immediately after confirmation of successful payment. Access instructions or confirmation will be sent by email or displayed within the Service.
4.3 Subscription Term
The Subscription term begins on activation unless another commencement date is stated at checkout or in the order confirmation.
4.4 Customer Responsibility
The Customer is responsible for a valid email address, account access, and a technical environment meeting reasonable Service requirements.
4.5 Failure to Receive Access
If paid access is not received immediately after confirmation of successful payment, the Customer must contact contact@ssa.group and provide the payment reference and account email. SSA Group shall verify payment and activate access or provide instructions without undue delay.
4.6 Inability to Provide the Service
If SSA Group cannot activate the paid Subscription for reasons attributable to SSA Group, the Customer may choose activation within an additional agreed period or a refund of the amount paid for the unavailable Subscription.
5. Cancellation, Renewal and Refund Policy
5.1 Except as expressly provided in this Section or required by mandatory law, fees paid for an activated Subscription are non-refundable. This does not restrict rights that cannot legally be excluded.
5.2 The Subscription does not automatically renew unless the Customer separately and expressly authorizes recurring payments at checkout. Where authorized, it renews for successive periods of the same duration at the disclosed renewal price. The Customer may disable renewal through account functionality or by written request to contact@ssa.group before the next payment. Cancellation prevents future renewal charges but does not refund a paid period.
5.3 The Customer may cancel through account functionality or written request. Cancellation does not end or refund the current paid period, and access continues until its end unless suspended or terminated under this Agreement.
5.4 A refund may be requested for duplicate charges; failure to activate after notice; confirmed inability to provide the purchased Subscription; an incorrect amount charged due to SSA Group’s technical error; or where mandatory law requires a refund.
5.5 Subject to mandatory law, refunds are not provided because the Customer no longer wishes to use the Service, did not use or only partly used functionality, expected an unguaranteed commercial result, was suspended for breach, provided incorrect information, or cannot use the Service due to systems outside SSA Group’s reasonable control.
5.6 A refund request must be sent to contact@ssa.group and include the Customer’s name, account email, payment date and amount, transaction identifier where available, purchased plan and reason.
5.7 SSA Group will notify the Customer of its decision within 7 (seven) banking days after receiving all reasonably required information.
5.8 Approved refunds will, where technically and legally possible, be returned through the original payment method within 7 (seven) banking days after approval. The actual time for crediting the refunded amount may additionally depend on the Customer’s bank, card issuer or payment service provider.
5.9 Unless mandatory law requires otherwise, no partial refund is provided for an activated and partially used period.
5.10 Before a chargeback, the Customer should contact SSA Group to allow reasonable investigation and resolution. This does not prevent exercise of mandatory rights.
6. Access and License Grant
6.1 Subject to compliance and payment, SSA Group grants a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use the Service during the Subscription term within the selected plan.
6.2 The Customer may permit employees and individual contractors to access solely on its behalf within included user limits (“Authorized Users”) and is responsible for their use and compliance.
6.3 The Service and Outputs may be used solely for internal business purposes, including business intelligence, market research, account analysis, identifying and organizing prospective business customers and decision-makers, preparing lawful B2B outreach, storing Outputs in internal CRM systems and exporting Outputs within plan limits.
6.4 The Customer shall keep credentials confidential and notify SSA Group at contact@ssa.group of known or suspected unauthorized access.
6.5 Use is subject to plan functionality and user, data, export and other limits. The Customer shall not circumvent such limits.
6.6 The Customer shall not sell, transfer, sublicense, lease or otherwise make its account or access available to a third party except Authorized Users acting on its behalf.
7. Data Protection
7.1 Each party shall process personal data in accordance with laws applicable to that party.
7.2 Depending on the processing context, SSA Group and the Customer may each act as an independent controller. Nothing establishes joint controllership or authorizes either party to determine the purposes or means of the other party’s independent processing.
7.3 The Customer determines the purposes and means of downstream processing of Outputs and is responsible for legal bases, notices, data subject rights, retention and deletion.
7.4 The Customer represents that it has all rights, permissions and lawful grounds necessary to provide User Data and authorize processing required to provide, secure and support the Service.
7.5 Additional information is provided in the Lead Navigator Privacy Policy at https://leadnavigator.app/privacy-policy/
8. Outputs, Data Accuracy and Informational Nature
8.1 Outputs may be inferred, estimated, incomplete, outdated or partially incorrect. They are informational and shall not be treated as independently confirmed, authoritative or definitive, except that certain Outputs may be marked “Verified” only in the limited technical meaning in Section 1.8.
8.2 SSA Group does not warrant the accuracy, completeness, reliability, timeliness or correctness of Outputs, including contact information, employment status, email validity or deliverability, or absence of errors or incorrect associations. Except for identified automated checks, Outputs are not independently verified or certified.
8.3 The Customer uses Outputs at its own risk, shall not use them as the sole source of truth, and is responsible for verification appropriate to the intended use. To the maximum extent permitted by law, SSA Group is not liable for Customer decisions, communications or downstream processing based solely on unverified Outputs.
9. Communications and Compliance Responsibility
9.1 The Service does not provide consent, permission, legal authorization or exemption from communication, privacy or marketing laws and, unless agreed otherwise in writing, does not send communications on behalf of the Customer.
9.2 The Customer is solely responsible for lawful use of Outputs, including establishing legal bases, complying with consent or legitimate-interest rules, maintaining suppression lists, honoring opt-outs, and ensuring communications are lawful in applicable jurisdictions.
9.3 SSA Group does not monitor or control Customer communications. The Customer assumes responsibility and associated legal liability for outreach conducted using Outputs.
10. Acceptable Use Policy
10.1 This Section supplements Section 6. The Customer shall use the Service only in compliance with applicable law.
10.2 The Customer shall not systematically extract or scrape data outside permitted functionality or limits; reverse engineer or derive underlying structure, models, logic or source; compromise security or performance; use the Service for unlawful or non-compliant communications; build or enhance a competing product or database; or sell, sublicense or commercialize Outputs except as expressly permitted.
10.3 SSA Group may suspend or terminate access and take reasonable measures to prevent or remedy breach.
11. Data Sources and Transparency
11.1 Data originates from publicly available sources, licensed third parties and proprietary aggregation, enrichment and inference systems and may be transformed or restructured.
11.2 SSA Group does not independently audit all source information and does not warrant that it is complete, accurate, current or error-free. Automated matching, validation and deliverability checks do not constitute direct confirmation with the relevant person or entity. Nothing limits SSA Group’s obligation to use lawful sources and methods.
11.3 SSA Group does not represent that data is suitable for a particular marketing, compliance, regulatory or operational purpose. The Customer determines lawfulness and suitability.
11.4 The Customer is responsible for interpretation, combination and downstream use and acknowledges that data may be incomplete, inaccurate or outdated.
12. Intellectual Property
12.1 All intellectual property rights in the Service, including software, systems, databases, algorithms, models, interfaces, designs, trade secrets and documentation, remain with SSA Group or its licensors.
12.2 No ownership rights transfer except the limited right expressly granted.
12.3 The Customer shall not copy, modify, adapt, translate or create derivative works of the Service; reverse engineer or derive source code, algorithms, structure or logic; remove proprietary notices; or use the Service or Outputs to develop, train or improve a competing product or service.
12.4 The Customer retains ownership of User Data and compliant Derived Data only to the extent it does not reproduce or materially reflect proprietary Service elements. Derived Data shall not constitute a competing standalone dataset, product or reproduction.
12.5 All rights not expressly granted are reserved.
13. Disclaimer of Warranties
13.1 The Service is provided “as is” and “as available”, without warranties of any kind.
13.2 To the maximum extent permitted by law, SSA Group disclaims warranties of merchantability, fitness for purpose, title, non-infringement, accuracy and reliability.
13.3 SSA Group does not warrant uninterrupted, secure or error-free operation, correction of defects or continuing compatibility with third-party systems.
14. Limitation of Liability
14.1 To the maximum extent permitted by law, SSA Group is not liable for indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profits, revenue, opportunity, goodwill, data or business interruption.
14.2 SSA Group is not liable to the extent claims, damages, fines or penalties arise from Customer use contrary to law or this Agreement, Customer-controlled outreach, compliance failures, decisions based on unverified Outputs, or Customer modification or combination of Outputs.
14.3 Except where mandatory law prohibits, total aggregate liability shall not exceed fees actually paid during the one month immediately preceding the event giving rise to the claim.
14.4 Limitations apply cumulatively. Nothing excludes liability for fraud, wilful misconduct, gross negligence or liability that cannot legally be excluded.
15. Indemnification
15.1 The Customer shall indemnify, defend and hold harmless SSA Group and its affiliates, officers, directors, employees and agents from claims, losses, liabilities, penalties, fines, costs and reasonable legal fees arising from Customer misuse, breach, legal violations or third-party claims arising from use of Outputs, except to the extent directly caused by SSA Group’s material breach, fraud, wilful misconduct or gross negligence.
15.2 SSA Group shall promptly notify the Customer, and the Customer shall control the defense and settlement, provided no settlement admits fault by or imposes non-monetary obligations on SSA Group without prior written consent. SSA Group may participate at its own expense.
16. Suspension and Termination
16.1 SSA Group may suspend or restrict access without prior notice where the Customer is in breach, use creates security or legal risk, continued provision may expose SSA Group to liability or reputational harm, or payment is overdue.
16.2 SSA Group may terminate immediately upon material breach.
16.3 Upon termination or expiration, access rights cease, except lawfully exported Outputs may continue to be used subject to this Agreement and law unless termination resulted from misuse or infringement.
16.4 Accrued rights and provisions intended to survive remain effective. SSA Group may delete or disable access to User Data and Outputs after a reasonable retention period unless legal retention is required.
17. Changes to Terms
17.1 SSA Group may update this Agreement by publishing a revised version on its website or within the Service and will use reasonable efforts to notify the Customer of material changes.
17.2 Changes required by law, security, misuse prevention or technical operation may take effect immediately. Other material changes apply from the next Subscription period. Continued purchase, renewal or use after the effective date constitutes acceptance.
17.3 If the Customer does not agree, it must discontinue use and cancel future renewal before the next period.
18. Governing Law and Dispute Resolution
18.1 This Agreement is governed by the laws of Ukraine without regard to conflict-of-laws principles.
18.2 Disputes are subject to the exclusive jurisdiction of competent courts of Ukraine.
18.3 Before court proceedings, the parties shall use reasonable efforts to resolve disputes through written notice and good-faith discussions, except where urgent interim relief is required.
19. Entire Agreement and Miscellaneous
19.1 This Agreement, checkout information, order confirmation, Privacy Policy and incorporated documents constitute the entire agreement regarding the Service.
19.2 Invalidity of a provision does not affect the remainder. Failure or delay to exercise a right is not a waiver.
19.3 The Customer may not assign without prior written consent. SSA Group may assign to an affiliate or in connection with a merger, reorganization, financing, acquisition or transfer of substantially all relevant assets.
19.4 SSA Group may use affiliates and third-party providers to operate, host, support, secure and process payments for the Service and remains responsible for its obligations.
19.5 Neither party is liable for delay or failure, except payment obligations, caused by circumstances beyond reasonable control.
19.6 An order confirmation prevails solely regarding the selected plan, price, currency, billing period and usage limits. This Agreement prevails otherwise.
19.7 No Customer-requested amendment is binding unless agreed in writing by an authorized SSA Group representative.
20. Provider Information, Customer Support and Notices
20.1 The Service is provided and payments are accepted by:
Legal name: SEABISCUIT SOFTWARE LLC
Registration number (Enterprise code): 38277419
Registered address: 27B Nauky Avenue, Kharkiv, Ukraine, 61072
Account No.: UA033052990000026007025905023
Bank name: JSC CB “PRIVATBANK”
Support, billing and refund email: contact@ssa.group
Website: https://www.ssa.group/lead-navigator-lead-generation-platform/
20.2 The Customer may contact SSA Group regarding access, payment, Subscription, technical support or refunds by email at contact@ssa.group. SSA Group will use reasonable efforts to respond within 3 (three) business days after receiving the request.
20.3 SSA Group may provide notices by email, in-Service notification or publication within the Service, where appropriate.
20.4 The Customer is responsible for maintaining accurate and current contact and billing information.
20.5 Nothing requires SSA Group to accept formal service of legal process by email unless required by law.